Mackenzie is the hub through which all our projects flow, and her #1 goal is to ensure that Indalma’s clients have a seamless experience from start to finish. With a unique combination of design, marketing and project management skills, she serves as a resource for both our clients and our team, ensuring that each project runs smoothly, and that our creative team have everything they need to produce great work. Her focus on brand strategy, project goals, timely delivery, and customer-centred processes keeps our projects on track – and our clients in the loop – from project set-up and scheduling, through to production.
A customer-centred experience means that each client gets the individual attention they deserve, each creative solution reflects the client’s goals, voice and brand, and that each project runs smoothly from start to finish.